UX research and design for Improving caregiver communication and response time through VUI, AI and Conversation Design.
Reinventing how patients onboard, choose providers, find the location and access MyHealth. Defined new IA, robust search and wayfinding.
Heuristic evaluation of elite publishing platform improving wayfinding for content authors other user types.
My Role: Utilize user research, UX best practices, and UI patterns to overhaul and improve EdTech app including a WCAG compliant prototype and style guide.
Fixing critical usability problems presented with new browser extension.
Sustaining product design improvements for staff and equipment monitoring systems.
Led design workshop, stakeholder interviews, content strategy and design.
Page Translation and Multi-Language Support. I Designed a custom component using clear labeling and iconography in plain view.
